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Home Support Plugins Active Campaign & Contact Form 7 Tags not saving (AC & CF7 PRO)

  • This topic has 2 replies, 2 voices, and was last updated 1 week, 2 days ago by PurchasedActive Campaign & Contact Form 7 PRO(344days Remaining)Andreu Llos.
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    Posts
  • #21477
    PurchasedActive Campaign & Contact Form 7 PRO(344days Remaining)Andreu Llos
    Participant

    I’ve purchased your plugin and I’m trying to save a tag to my contacts https://snipboard.io/SNlLeB.jpg
    The contact is correctly subscribed but the tag is not created.
    I’ve also tried to create the tag from AC and then try to subscribe another contact to that tag, but the tag has not been assigned either.

    Do you know what I’m doing wrong?
    Thanks

    #21495
    WPoperation
    Keymaster

    Hi there!

    Thank you for writing in

    Could you please send us screenshots of your settings so that we can have a look on the issue?

    Thank You.

    #21497
    PurchasedActive Campaign & Contact Form 7 PRO(344days Remaining)Andreu Llos
    Participant

    Hi,
    You can see the settings here https://snipboard.io/iOW7Kr.jpg
    Everything is working fine except for the Tag, which is not saved into the contact.
    Thanks

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