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Viewing 2 posts - 1 through 2 (of 2 total)
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  • PurchasedUltra Eleven(Lifetime)vincent

    Did you get this message?
    The video player will only load one video, and the rest show dead link errors.
    Please correct this and provide a solution! thank you.

    in reply to: The homepage video player is not working …Plz fix!! #19620
    PurchasedUltra Eleven(Lifetime)vincent

    Hello, thank you very much for your prompt reply…
    However, I tried installing this update, but says the installation failed.??
    *See below, this is the dialogue of the failed installation.
    – – – – – – – – – – –
    Unpacking the package…
    Installing the theme…
    Destination folder already exists. /home/SERVER-NAME-HERE/public_html/DOMAIN-NAME-HERE/wp-content/themes/ultra-eleven/
    Theme installation failed.
    – – – – – – – – – – –

    Can you please explain, how do I work around this?
    I’m afraid that I might loose all my work on the site, without proper method to update.
    Let me know please. Thanks in advance for your assistance.

Viewing 2 posts - 1 through 2 (of 2 total)
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